Frequently Asked Questions
Everything you need to know about our premium linens and service.
What makes your French Linen unique?
Our linen is woven from premium flax grown in France and stone-washed for a signature soft, lived-in feel from the very first night.
How should I care for my linen bedding?
We recommend a cool, gentle machine wash with mild liquid detergent. Line dry in the shade or tumble dry on a low heat setting to maintain fiber integrity.
When will my order be shipped?
Orders are typically processed within 1-2 business days. Once dispatched, you will receive a tracking number via email to monitor your delivery.
What is your return policy?
We offer a 30-day return window for unused and unwashed items in their original packaging. Please note that for hygiene reasons, used bedding cannot be returned.
Do you offer international shipping?
Yes, we ship our luxury home collections worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your location.
Are your products OEKO-TEX certified?
Yes, all our linens are OEKO-TEX Standard 100 certified, meaning they are free from harmful chemicals and safe for you and your family.