Returns & Exchanges
We want you to love your linen as much as we do, which is why we offer a 30-day return policy for all unwashed and unused bedding and homewares. If your selection isn't quite right for your space, we are here to help with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully fold your items and place them in their original linen storage bags, ensuring all tags remain attached and the product is in its original condition.
- 3.Post Your Items
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postage location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
